![](https://sp-ao.shortpixel.ai/client/to_webp,q_lossy,ret_img,w_150,h_150/https://www.freerangemarkets.com/wp-content/uploads/2022/12/FRM-1-150x150.png)
Free Range Markets customers may not directly cancel their orders. Only a seller (vendor) may cancel an order.
- Customers may request a cancellation directly by vendor contact information.
- Sellers may cancel orders:
- The buyer did not pay.
- Both the buyer and vendor agree to cancel the transaction before shipment and the seller will then issue the buyer a full refund.
- Both the buyer and vendor agree that a refund or a return is in order.